INFO

SUSTAINABLE FABRICS

At LILLE MUS we aim to be friendly to nature and the children wearing our products by sourcing as many sustainable fabrics as possible.

 

CARE INSTRUCTIONS

Always remove pom before wash. To best preserve the original color and shape of your accessories hand wash your LILLE MUS accessories in cool water or on gentle machine cycle with phosphate-free detergent. Lay flat to dry. Do NOT tumble dry. Do not bleach.

   

SHIPPING INFORMATION

We offer FREE shipping within Canada and U.S. on all purchases over $100 CAD.

 

SHIPPING RATES:

$10 flat rate shipping within BC, Canada.

$15 flat rate shipping in all other Canadian provinces.

All items are shipped world-wide using Chit Chats or Canada Post.

All orders are completed and mailed out within 5-7 days from purchase.

Shipping time is usually 2-8 days but can sometimes take longer depending on the destination.

You will receive a confirmation email once your order has been shipped.

For international shipments, any duty/tax is to be taken care of by the purchaser.

We also offer local pick-up 5 minutes from Coquitlam Centre, Coquitlam, BC. Just enter discount code PICKUP and we will email you once your order is ready.

  

REFUND POLICY

If you are unhappy with your purchase we are happy to exchange it for a different color or size or a full refund.

Merchandise must be returned in new condition and must be accompanied by the original receipt or invoice. All shipping costs must be covered by the buyer unless a mistake was made on our end.